What if I need my order to be delivered to multiple locations?
If you are submitting a request for a project that requires split shipping to multiple locations, just include one of the delivery addresses in your request and provide a remark detailing the amount of products to be delivered to each location, ideally including zip codes.
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Can you hold my order if I don't want it delivered right away but on or after a specific date? Do you charge storage fees?
We understand that you may not be ready to receive your furniture until a specific date for a variety of reasons, including travel, vacation home, or ongoing construction/renovation. Please contact us before or immediately after placing your order to ...
How can I place an order?
After configuring your product, please click the Add to Cart button, which will add it to your shopping cart and take you to the Shopping Cart screen. To check out, click the Proceed to Checkout button in your shopping cart and follow the steps on ...
What are the Shipping Options? Who will deliver my order?
Parcel Delivery Smaller items in small quantities will be shipped via parcel delivery services such as UPS or FedEx with the "no signature required" option. Ground-Level Threshold Delivery The larger items or large quantity orders will be delivered ...
Do you have any store or showroom locations?
We are an online-only retailer. In order to keep our selection large, prices low, and service exceptional, we do not have a storefront where you can view our products.
Can I order material swatch samples?
Yes. If you see a link on the product page that says “Order Swatch Samples” (or similar), you can request samples by clicking that link. If no such link appears, samples are not currently available for that product. However, we recommend contacting ...