How can I place an order?

After configuring your product, please click the Add to Cart button, which will add it to your shopping cart and take you to the Shopping Cart screen.

To check out, click the Proceed to Checkout button in your shopping cart and follow the steps on your screen. Our store allows customers to place orders as either guests or registered customers. If you complete your checkout process as a guest, your account will be created automatically right after your order is placed. If you already have an account with us but complete the checkout without logging in, our system will automatically assign your order to your existing account.

Each account requires its own unique email address. If you can’t find your order after signing in, it may have been placed using another email address, resulting in a separate account.

You can also sign in to our store with a single click using your Google or Amazon accounts.

If you use your social account instead of the legacy registration form, your account will be created automatically.

Please keep in mind that our store will copy the information you have registered in your social account, such as your email address and full name, so you will need to manually edit your information if you want to make changes.

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• Do I have to enter any payment information when I submit my quote request?

  No. Requesting a quotation is absolutely free, and you will not be obligated to pay anything until you place your order.

• Will you hold the products in my quotation until I make my final decision?

  We are unable to reserve your products until you place your actual order. Because inventory levels fluctuate on a daily basis, the product(s) in your quotation may become out of stock at the time you place your order, even though it appears to be in ...

• Can I order material swatch samples?

  Yes. If you see a link on the product page that says “Order Swatch Samples” (or similar), you can request samples by clicking that link. If no such link appears, samples are not currently available for that product. However, we recommend contacting ...

• What are the Shipping Options? Who will deliver my order?

  Parcel Delivery Smaller items in small quantities will be shipped via parcel delivery services such as UPS or FedEx with the "no signature required" option. Ground-Level Threshold Delivery The larger items or large quantity orders will be delivered ...

• Can you hold my order if I don't want it delivered right away but on or after a specific date? Do you charge storage fees?

  We understand that you may not be ready to receive your furniture until a specific date for a variety of reasons, including travel, vacation home, or ongoing construction/renovation. Please contact us before or immediately after placing your order to ...