Will you hold the products in my quotation until I make my final decision?
We are unable to reserve your products until you place your actual order. Because inventory levels fluctuate on a daily basis, the product(s) in your quotation may become out of stock at the time you place your order, even though it appears to be in stock in your quotation. The ideal approach to prevent any complications with item availability is to make your decision and submit your order as soon as possible.
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How will I receive my quoation?
We will send your quotation through email, together with all of the data regarding the discount we applied, the availability of your product, the projected delivery date, and a link to the secure checkout process.
How long will it take for me to receive my quotation once I request it?
Preparing and sending your quotation usually takes a couple of hours or less. However, we may occasionally call our vendor to confirm some information, such as availability or production timetable, so it may take up to 1 or 2 business days if we need ...
Can you hold my order if I don't want it delivered right away but on or after a specific date? Do you charge storage fees?
We understand that you may not be ready to receive your furniture until a specific date for a variety of reasons, including travel, vacation home, or ongoing construction/renovation. Please contact us before or immediately after placing your order to ...
What are the Shipping Options? Who will deliver my order?
Parcel Delivery Smaller items in small quantities will be shipped via parcel delivery services such as UPS or FedEx with the "no signature required" option. Ground-Level Threshold Delivery The larger items or large quantity orders will be delivered ...
How long does my quotation remain valid once I receive it?
Your quotation's default expiration date is set at 2 weeks from the date you receive it. However, in some cases, the expiration date might be shortened or extended. The expiration date of your quotation may be seen in the email or on your account ...