I requested a quotation some time ago but have yet to get it?

I requested a quotation some time ago but have yet to get it?

We begin working on each quote request as soon as we get it, so if you haven't gotten your quote or any notice within 2 days of submitting it, please check one of the following common causes.
  1. Check your spam folder. Although unlikely, our email may be blocked by your spam filter in some rare cases.
  2. Are you sure that you spelled your email address correctly? It might surprise you, but the most common reason for not obtaining a response from us is misspelled email addresses.
Whatever the reason, we are always here to help, so send us an e-mail at support@cressina.com or text/WhatsApp (949) 444-5480 and one of our team members will get back to you as soon as possible.
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